Addiction can happen to anyone at any point in life. It is nothing to be ashamed of and getting help - whether it’s for you or a loved one - can save and transform your life.
The Forward Trust's Reach Out online chat team provides free, confidential advice on a range of issues, including drug or alcohol worries and mental health – whether they affect you directly or a friend or relative. And if we don’t have the answers to all of your questions, we will be able to signpost you to somebody who will.
Our online chat service is currently available between 9am and 3pm Monday-Friday (excluding Bank Holidays).
Please note: Reach Out is not a crisis service. If you are in an urgent situation or emergency, such as a suspected overdose, call 999. If you are in crisis, contact the Samaritans or Mind.
Clouds House has been providing life-saving residential treatment for people from all walks of life, affected by all kinds of addiction, since 1983. Their purpose is to help you get well, stay well, and live a life free from addiction, full of meaning and purpose.
Make an enquiry online or call the Clouds House team today: 0300 330 0659
Relapse can happen. It’s important not to be ashamed and to reach out to friends, family or organisations that can support you. A relapse doesn’t mean failure. It can be addressed, and you can return a stable recovery.
If you have relapsed, reach out to your sponsor or others who have been helping you and the support networks you previously developed as part of your recovery. Whatever happens, we're here for you. Reach out to us here.
If you don’t need urgent medical care then you can reach out to your GP (try to find one with a speciality in addiction), peer support groups such as AA, NA, or GA, or community services and charities.
The partner charities behind the Taking Action on Addiction campaign offer a wide range of support and advice.
The Forward Trust have over 30 years’ experience in supporting people to overcome drug and alcohol problems. They are a national organisation with services across the country. Find out more about the support they offer here. Find support.
Steps2Recovery works with people who find themselves stuck in the Criminal Justice System because of behaviour related to addiction. Find support.
Music Support is a peer-led charity specialising in addiction support, training and workshops for people in the UK music and live events industries. Find support.
Nacoa provide information, advice and support for anyone affected by a parent’s drinking. Find support.
Kaleidoscope deliver substance use support across Wales as well as at their residential treatment centre in the Wirral. Find support.
Amy Winehouse Foundation helps thousands of young people to feel supported and informed, so that they are better able to manage their emotional wellbeing and make informed choices around things that can affect their lives. Find support.
Phoenix Futures provide residential, community, prison and specialist services across the UK, offering psychosocial support to aid people on their journey of recovery. Find support.
FAVOR UK are a national charitable think tank and human rights advocacy service led by people with living and lived experience of alcohol and other drugs representing the voices of communities affected by addiction. Find out more.
"Visible Recovery has been set up to advance the education of legislators, health professionals, police, criminal justice professionals, academics, teachers, spiritual leaders, cultural organisations and others in the UK and worldwide who come into contact with suffering addicts. Find out more